OCEPC is dedicated to promoting ongoing education within our local veterinary community. We aim to exchange knowledge with your team, sharing our expertise while also learning from your insights and experiences.

Every referring hospital can schedule up to two free lunch-and-learns per year. A referring hospital is one that actively refers clients to OCEPC.

Examples of actively referring clients include:

  • Sending patients for overnight or weekend care.
  • Posting our information on your front door and/or on your website for after-hours care. Placing our brochures in your lobby.
  • Providing our information to your clients in the form of partnership magnets, business cards, brochures, etc.

Client Care Topics—to schedule, email Melissa Tompkins-Lewis, BS, CVPM, PHRca, CCFP

  • Compassion Fatigue Training for Veterinary Professionals
  • What Do You Do When a Client Says No?
  • Disaster and Mishap Planning for the Veterinary Hospital
  • Working With Difficult Clients
  • Team Building—Creating Stronger Practices
  • Cat Friendly Handling, Becoming a Cat Friendly Hospital ®

Client care topics are taught by Melissa Tompkins-Lewis, BS, CVPM, PHRca, CCFP who is a veterinary management consultant with over 20 years of experience in the veterinary field. She is a professional speaker providing for training to veterinary professionals all over the country.

Patient Care Topics—to schedule, email Jill Allen, AA, RVT

  • Bandages and Splint Application
  • Manual Blood Smear Preparation, Evaluation and Platelet Estimate
  • Hands-Free Radiograph Techniques and Mini Radiation Compliance Mock Inspection
  • IV Catheter Placement and Maintenance
  • Manual Preparation and Evaluation of Urine Sediment
  • Your Suggestion

Patient care topics are taught by Jill Allen, AA, RVT. Jill is a graduate of Pierce College’s Animal Health Technology Program. She is the current Technician Supervisor for the Orange County Emergency Pet Clinics. She has over 30 years of experience in emergency, critical care and specialty veterinary medicine. She has also been an instructor of veterinary technology for over 20 years, training up the next generation of technicians.

To schedule client care lunch-and-learns, email Melissa Tompkins- Lewis, BS, CVPM, PHRca, CCFP

To schedule patient care lunch-and-learns, email Jill Allen, AA, RVT